Creating Heart Capital – KnowledgeBoard

When I coined the phrase “Heart Capital” a few years ago, I didn’t recognise it’s prophetic undertones. Here’s a link to the stimulating discussion we had half a decade ago.  And for those who might want to read my article, here’s the pdf.

The ideas and views regain relevance with today’s ‘communities’ on the collaborative web. (2.0)

Here’s John Moore’s comment on the article I wrote in 2003.

“I love these lines in particular :

To humanise is to recognise that technology cannot replace the charm of personal contact. To humanise is to disrupt current business thinking and methods. To humanise is to add emotion. To humanise is to add fun to work and work systems.

I think the discussion about emotional environment is important; a lot of money goes into trying to create great physical spaces for work (and that’s no bad thing) but the manners and subleties of human contact deserve equal attention.

I would add that as well as being fun, the creation of real “heart capital” requires taking risks and being vulnerable. Acknowledging our true feelings feels risky in many enviroments; yet in my experience it is often a touchstone for deeper and more satisfying human engagement.”

via Creating Heart Capital – KnowledgeBoard.

Thanks John!

Here’s another excerpt from the article.  :-

It is time now, to create heart capital. An exchange of feelings, emotions and culture to foster knowledge creation and sharing.

- An asset for individual growth and organizational excellence.
- A tool for sharpening the competitive edge.
- A culture for human enrichment.
- A plan to protect and propagate our common heritage.

Let’s ask ourselves some questions.
Is it [not] necessary [for us] to create a new lexicon of corporate nomenclature if we want to change
traditional thinking?

For example, HR is traditionally responsible for all people issues in an organization. Does this mean that other departments do not need to care about people? Is there something about the nomenclature “HR” that needs repairing? When dealing with materials, the word “resource” is probably appropriate. But Human Resource?? I thought resources were for people to use, so how appropriate is it to think of human beings as resources?

The entire business terminology needs a revamp. Human Resources should become Corporate Citizenship, Research & Development should become Knowledge Innovation, and so on. The focus is clearly shifting from efficiency to effectiveness, from sentiment to passion, from profit to value and from performance to the emotional well being of the user.

Comments and critiques welcome.

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The "K" factor of innovation

Ever wondered why “K” is silent when it prefixes “N”. Knowledge has the same silent character.

Knowledge, we know is a prerequisite for innovation. All kinds of knowledge streams flow through us or, at the meta-metaphysical level could we think of human beings as boats flowing along a knowledge stream that forms the river of time.

 

 

The Bhagavad Gita, the fountainhead of Hindu life philosophies, in one of its many dimensions, describes wisdom as being ‘knowledge in action’. Innovation may be seen as the method of action applied to a life situation – problem or not – by joining the right dots.

Radical thought is rooted in introspection, emotion and the subconscious. Innovation can only happen when invisible [k]nodes connect cultures, societies and human beings and [k]networks weed their way into the traditional corporate ethos to dismantle existing control centres.

It’s [k]NOW or NEVER!!

Innovation goes bananas

Innovation is difficult to define - it perhaps even defies definition. We may be better off not even trying to. Can innovation be taught? Short answer, no. Can wisdom be bought? DITTO.

Courses in innovation are being created without any focus on the human being. Today’s innovation bandwagon focuses on philosophy, methodology, tools and what not. I ask a simple question. “Do you not need something more than education and training to be a musician”. Basically, can anybody become a musician or does s/he have to be one in the first place? If I simply teach musical notation after which you practice strumming for 6 hours a day, can you become a guitarist OR do you have to be a musician before I brush you up?

Are there some intrinsic traits or talents or experiences that are prerequisites for innovation?

Think about it!!!