This post was first published in January 2009 but has gained renewed relevance in today’s crisis ridden world. It reminds us that too much focus on quantitative metrics can go only one way viz. downwards. (Incidentally, Knowledgeboard has since shut down.)
When I coined the phrase “Heart Capital” a few years ago, I didn’t recognise it’s prophetic undertones. And for those who might want to read my article, here’s the pdf Heart Capital.
The ideas and views regain relevance with today’s ‘communities’ on the collaborative web. (2.0)
To humanise is to recognise that technology cannot replace the charm of personal contact. To humanise is to disrupt current business thinking and methods. To humanise is to add emotion. To humanise is to add fun to work and work systems.
I think the discussion about emotional environment is important; a lot of money goes into trying to create great physical spaces for work (and that’s no bad thing) but the manners and subleties of human contact deserve equal attention.
I would add that as well as being fun, the creation of real “heart capital” requires taking risks and being vulnerable. Acknowledging our true feelings feels risky in many enviroments; yet in my experience it is often a touchstone for deeper and more satisfying human engagement.”
“The minds on the margin are not marginal minds”. The most powerful statement I have heard in a long time. I urge everyone to watch this no-holds-barred TED video (opens in a new window) where Professor Anil Gupta, founder of the Honeybee Network makes point after point about grassroots innovation and how our great need for one-size-fits-all business models fall miserably short of what is needed.
In his own words, here is how he started Honeybee
And one day — I don’t know what happened — while coming back from the office towards home, maybe I saw a honey bee, or it occurred to my mind, that if I could be like the honey bee, life would be wonderful. What the honey bee does: it pollinates, takes nectar from the flower, pollinates another flower, cross-pollinates. And when it takes the nectar, the flowers don’t feel shortchanged. In fact, they invite the honey bees through their colors. And the bees don’t keep all the honey for themselves. These are the three guiding principles of the Honey Bee Network — that whenever we learn something from people it must be shared with them in their language. They must not remain anonymous.
“They must not remain anonymous.” If you listen to the ‘silent’ pieces of his talk you hear frustration, helplessness, trauma, longing and urgency in equal measure. He espouses a fairness test that he first applies to himself before he preaches.
Two new words have entered the ever-growing repository of adjectives that are prefixed to INNOVATION – “reverse” and “catalytic”.
I have a problem with the word “Reverse” for its connotation; first we were called an underdeveloped nation, later to be euphemistically toned down to ‘developing’. (Reverse has to have originated in the West’s lexicon to mean backward – pun intended).
Two of my favourite subjects here – the fascinating global warming debate and India’s bollywood style negotiation script. Hopenhagen is around the corner and will make Kyoto passe. We love being underdogs because like our movies, the hero comes from behind in a good-over-evil victory lap while the crowd applauds his heroic antics.
Two wrongs don’t make a right, and I fully intend the pun.
US spews Greenhouse Gases (GHGs) into the atmosphere when India sleeps. [Pat on back .. I’m getting good at puns]Now India wants America to pay for their long and sinful polluting behaviour. And guess what, if they don’t, we’ll have an equal right to kill the planet first so we’re even. That’s the craziest example of serving our self interests I’ve come across. It’s almost like saying that since I just found out that my neighbour has been raping my mother for 20 years, the way to punish him is by killing my own mother. Continue reading “Let’s cut our noses. Yes Prime Minister!”