Creating Heart Capital

This post was first published in January 2009 but has gained renewed relevance in today’s crisis ridden world. It reminds us that too much focus on quantitative metrics can go only one way viz. downwards. (Incidentally, Knowledgeboard has since shut down.)

–Sunil Malhotra

 When I coined the phrase “Heart Capital” a few years ago, I didn’t recognise it’s prophetic undertones. And for those who might want to read my article, here’s the pdf Heart Capital.

The ideas and views regain relevance with today’s ‘communities’ on the collaborative web. (2.0)

Here’s John Moore’s comment on the article I wrote in 2003.

“I love these lines in particular :

To humanise is to recognise that technology cannot replace the charm of personal contact. To humanise is to disrupt current business thinking and methods. To humanise is to add emotion. To humanise is to add fun to work and work systems.

I think the discussion about emotional environment is important; a lot of money goes into trying to create great physical spaces for work (and that’s no bad thing) but the manners and subleties of human contact deserve equal attention.

I would add that as well as being fun, the creation of real “heart capital” requires taking risks and being vulnerable. Acknowledging our true feelings feels risky in many enviroments; yet in my experience it is often a touchstone for deeper and more satisfying human engagement.”

Thanks John! Continue reading “Creating Heart Capital”

Dear Germany, enough is enough!

I can only call them terrorists. Corporate terrorists.

Remember my post in May 2012 — German Minister promises to ensure Just Resolution of Ideafarms Dispute? Well, it looks like there are more and more such injustices now coming to light.

Close on the heels of the last post on this blog (Indian Court Issues Warrant for Porsche C.E.O.s Arrest – NYTimes.com), comes another shocker. Now Padma Rao, A senior journalist has alleged discrimination at the hands of her former employers, a leading German magazine, because she is an Indian. 

Padma Rao. Photo: Sanjay Rawat

Read this Tehelka expose Is Padma Rao a victim of racism in the German media?

Of late, Germany, which has always enjoyed the reputation of an admirable welfare state and a fair judiciary, has been arbitrary and racist. Continue reading “Dear Germany, enough is enough!”

Indian Court Issues Warrant for Porsche C.E.O.s Arrest – NYTimes.com

An Indian court has issued an arrest warrant for Matthias Müller, chief executive and chairman of Porsche, the German carmaker, and eight other executives from the company.

Another case of German high-handedness where they show little respect to Indian partners, knowing they can rely on their legal system to side with them.

Whether the arrests will happen or not, this action by the Jaipur court is a strong signal that Indian companies have come into their own and will not allow themselves to be walked all over.

Kai Pfaffenbach/Reuters
Matthias Mueller, chief executive of Porsche, posing inside a 911 sports car, at the company’s headquarters in Stuttgart, Germany on Jan. 9.

via Indian Court Issues Warrant for Porsche C.E.O.s Arrest – NYTimes.com. Continue reading “Indian Court Issues Warrant for Porsche C.E.O.s Arrest – NYTimes.com”

Sneak Review: Cloud Surfing

THE FUTURE AIN’T WHAT IT USED TO BE. – Yogi Berra

The fact that I have the opportunity of reviewing Cloud Surfing before its launch sitting halfway across the world in India, hints at Tom’s having already made a round trip to the future. Everything in the future is about connections — Machine-Machine + People-Machine + People-People — that will reach from 5 billion today to a staggering 100 billion in 2020. This is likened to the number of neurons in the human brain. Whether or not this means that the world will become intelligent, one thing is certain — our past cannot inform the future of work, life and play.

Tom is a natural at storytelling and you run into pleasant sprinklings of anecdotes that stay with you throughout the book. Each chapter of Cloud Surfing is a revelation; the more I read the more curious I became. Parts of it are science fiction at its best, only it may not turn out to be fiction.

Continue reading “Sneak Review: Cloud Surfing”